Hands-On Help for DTC Brands.

Hands-on operational support for brands on Shopify. From customer service, email and SMS, to website improvements, member management, fulfillment coordination, and day-to-day operations. We do the heavy lifting so you can get back to business.

CHAOS ISN'T A GROWTH STRATEGY

Running a DTC brand on Shopify can feel like juggling with knives. One wrong move and something drops. Membership renewals slip through the cracks, the inbox explodes with “where’s my order?” messages, and your to-do list turns into a graveyard of half-finished ideas. The harder you push, the more chaotic it gets, and burnout starts to feel inevitable. But the truth is, it’s not a lack of effort holding you back — it’s a lack of stability.

🚫 Memberships: Customers can’t stay loyal if renewals and perks are confusing.

🚫 Customer Service: An inbox full of “where’s my order?” kills your time and your brand.

🚫 Email & SMS Marketing: If you’re not showing up in their inbox or texts, you’re leaving money on the table.

🚫 Shopify Setup: Broken checkouts and messy flows mean sales slip through the cracks.

Stability isn’t sexy, but it’s what makes you money

The truth? Most DTC brands don’t need another “guru” or another app. They need someone who keeps the wheels from falling off while they focus on growth. That’s what the Badaserē does: take the chaos off your plate, build systems that actually work, and free you up to run the business you want.

Clarity → Know what’s working, what’s broken, and what to fix first.


Consistency → Smooth systems, reliable touchpoints, less fire-fighting.


Capacity → More time, more energy, scalability without the burning out.

DON'T TAKE MY WORD FOR IT

"We were barely scratching the surface with email and SMS. Campaigns went out late (if at all), automations were broken, and customers weren’t engaging. Once we got organized, everything shifted. Messages go out on time, they actually sound like our brand, and customers respond. We’ve seen a clear lift in revenue every single month, and it finally feels like a channel we can rely on."

~ Matt

"Our Shopify setup was a constant headache. Checkout was clunky, automations didn’t work, and every launch came with late-night panic and support tickets. After a full cleanup, everything just works. Orders process smoothly, customers don’t hit weird errors, and my team isn’t stuck firefighting. It’s the kind of stability I didn’t realize was possible."

~ Chris

"Our wine club was a mess! Confusing renewals, inconsistent perks, and members dropping because nothing felt smooth. I didn’t even realize how much money we were losing until it was fixed. Now the system is clear, members know exactly what they’re getting, and retention has never been higher. It finally feels like a membership program that works for us instead of against us."

~ Daneia

"Our inbox used to eat half my day. I was constantly behind on customer questions, missing urgent emails, and feeling like I was letting people down. Now the inbox is managed, customers get fast and thoughtful replies, and I actually have time to focus on growing the business instead of putting out fires. Hands down, this has been the best decision I’ve made as a founder."

~ Alex

Less burnout. More business.

Stop juggling. Start breathing.

Your chaos, handled.

Ready to drop the juggling act?

Running your brand doesn’t have to feel like chaos. Fill this out, and let’s jump on a discovery call to talk through where you’re stuck, what stability could look like, and how Badaserē can take the load off your plate.

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Here’s what actually gets handled

Customer Service

90% of your inbox handled for you from replies and resolutions to recurring issues flagged. Customers feel heard and cared for and your time finally comes back.

Email & SMS Marketing

Automated flows and monthly campaigns built to drive revenue, not sit on your to-do list. From welcome sequences to win-backs, every send is on-time, and tracked.

Fulfillment Oversight

Weekly reviews catch delays and errors before they snowball. Partners are coordinated, problems resolved, and customers stay incredibly happy.

Communication Planning

A quarterly calendar that balances promos and loyalty-building content. Campaigns are mapped and scheduled so you’re never scrambling for “what do we send next?”

Shopify Maintenance

Ongoing storefront updates to products, promos, and site health, always focused on a smooth path to purchase and a better customer experience.

Member Management

Releases, renewals, member benefits, and logistics are carefully managed from start to finish, keeping your club organized, consistent, and running smoothly.

No BS. Just shit that gets done

Badaserē isn’t here to sell you theory or waste your time with fluff. With 15+ years in DTC, I know what it takes to keep a brand stable and scaling. Think of it as a safety net — steady, practical, and built to catch the chaos before it takes you down.

✔ Hands-on execution, not just strategy

✔ Flat, transparent rates (no nickel-and-diming)

✔ Experience across Shopify, email, customer service, and ops